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Deputy Sister / Charge Nurse - AMU

NHS AfC: Band 6

Main area
Acute Medicine
NHS AfC: Band 6
  • Full time
  • Part time
  • Flexible working
37.5 hours per week
Job ref
Norfolk and Norwich University Hospital
£33,706 - £40,588 per annum, pro rata
Salary period
22/03/2023 23:59
Interview date

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide every patient with the care we want for those we love the most’, and if this inspires you and you share our values, we really want you to join our team. 

Our values support our vision and guide the behaviour of everything we do, these are:


We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.


We act with care, compassion and kindness and value others’ diverse needs.


We take an honest, open and ethical approach to everything we do.


We work as one team and support each other to maintain the highest professional standards.


We continuously learn and improve to achieve the best outcomes for our patients and our hospital. 

Wish you were here? So do we.

We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be.  We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.


Job overview

Hello.  My name is Marie, and I am the Senior Matron of the Acute Medical Unit here at Norfolk and Norwich University Hospital.  I wanted to personally introduce myself and explain to you why you should choose to come and join my team.

The Acute Medical Unit at NNUH is set across three wards currently with a combined bed base of 84 beds plus 9 trolleys.  Much like other AMU’s we receive patients directly from GP’s and the Emergency Department and we ensure all emergency admission patients receive seamless, high-quality care at the point of admission.  We see around 20,000 emergency admissions each year.

Where we differ from other acute units is that NNUH has spent a lot of time in the development of Emergency Care which has led to the expansion of the services offered by the Acute Medical Unit.  This includes Same Day Emergency Care (SDEC), Priority Assessment Unit (PAU) acute medical short stay beds, and advanced care for critically ill patients.


Main duties of the job

So why join my team?

I’m a realist, acute medicine is busy.  The days are long, and the work is challenging.  As a team we recognize this and make sure that all members of the team are fully supported, and we look after you.  I am lucky to have a fantastic matron as well as four amazing ward sisters supporting the team, and we are also supported by our own clinical educator.  All our doors are open, and we encourage our team to come speak to us.

We get to see a huge variety of patients in AMU, and it gives Deputy Sisters/Charge Nurses the chance to enjoy a working environment where you are exposed to lots of different patients and no two days are the same.  NNUH is very keen on career progression; we encourage every single member of our teams to achieve their potential.

Working for our organisation

What is it like living in Norwich?

It’s great!  I moved here from London and have never looked back.  Our hospital is a modern, purpose build, teaching hospital (no leaky old corridors here) and as Norwich is the driest city in England, we have lots of natural sunlight flooding in.  Norwich is one of few UK cities that still retains a strong local identity and with that a strong sense of community – people walk down the street and say hello to each other, baristas remember my coffee order and you get to know about interesting local projects.

This strong sense of self along with excellent shopping, eating out, affordable house prices and excellent schooling is why Norwich has been ranked by the Guardian as the best city to work in – something we like to show off about.

I would love you to come join my team and not only come work for me but come start a long and rewarding career at our hospital.  If you would like more information, please give Matron Natalie Cornish a call on 01603 286286 ext 5677or send her an email  Any interested candidates are welcome to come for an informal meeting to have a look round and meet the team. 

Detailed job description and main responsibilities

The post holder will rotate between the roles of coordinators in the Acute Medical Unit, Ambulatory Care and the GP liaison role.  Under the direction of the line manager and Matron provide nursing leadership and effectively manage and co-ordinate patient activity and staffing within the clinical area for the duration of a clinical shift, in order to promote high quality health care whilst upholding and influencing professional and Trust values.

To assist the acute medical consultants in providing high quality and timely management of short stay patients to ensure flow through the Acute Medical Unit.

To work closely with A&E, wards, out-patient areas and the operational centre to ensure timely admissions and discharge.

To undertake nurse led discharge via protocol.

To liaise directly with primary care to plan timely admissions to hospital and explore admission avoidance routes for certain groups of patients.

To work closely and support the nursing and junior medical staff ensuring that high quality patient care is delivered at all times.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person specification


Essential criteria
  • Registered Nurse with significant experience at Band 5 in acute setting and experience of Orthopaedics, Surgical or Medical Nursing
  • Diploma or Degree


Essential criteria
  • Experience of acute emergency Nursing
  • Experience of managing a team


Essential criteria
  • Ability to maintain standards of care/ leadership in a busy, stressful environment and manage conflicting priorities
  • Excellent communication and inter-personal skills

Attitude, aptitude

Essential criteria
  • Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyInvestors in People: GoldStonewall Health ChampionsMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employerArmed Forces CovenantStep into healthNHS Pastoral CareWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Natalie Cornish
Job title
Matron of AMU
Email address
Telephone number
01603 289677