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Career Development Administrator

NHS AfC: Band 3

Main area
Learning and Development
NHS AfC: Band 3
24 months (Fixed Term Contract/Secondment)
Full time - 37.5 hours per week
Job ref
Norfolk and Norwich University Hospital
£21,730 - £23,177 per annum (pro rata)
Salary period
23/03/2023 23:59
Interview date

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide every patient with the care we want for those we love the most’, and if this inspires you and you share our values, we really want you to join our team. 

Our values support our vision and guide the behaviour of everything we do, these are:


We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.


We act with care, compassion and kindness and value others’ diverse needs.


We take an honest, open and ethical approach to everything we do.


We work as one team and support each other to maintain the highest professional standards.


We continuously learn and improve to achieve the best outcomes for our patients and our hospital. 

Wish you were here? So do we.

We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be.  We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.


Job overview

**Fixed Term Contract/ Secondment opportunity for 24 months**

An exciting opportunity has arisen to join the Career Development Team at the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH).

NNUH received highly commended in the ‘Macro Employer’ category for their Apprenticeship Programme at the East of England Apprenticeship Awards 2021

We are looking for

  • An enthusiastic individual who is a team player who is at ease in building relationships with all stakeholders
  • An individual with strong organisational skills who has the ability to prioritise key tasks and co-ordinate diaries sufficiently
  • An individual with excellent IT and data analysis skills, who loves social media
  • An individual with strong communication skills and adheres to confidentiality at all times

** If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported **

Interview date: 31st March 2023

Main duties of the job

The post holder will be responsible for providing administrative support to the Career Development team and associated initiatives that form the NNUH Skills Academy including; the Apprenticeship Programme, Work Experience, and Pre Employment Programmes. 

The post holder will be responsible for the co-ordination of the Apprenticeship End Point Assessments for staff undertaking Apprenticeship Standards at the NNUH. 

This role will also support the development of virtual work experience programme and creation of social media content for the NNUH Skills Academy Facebook, Instagram, and Twitter pages.

You will work in a supportive team environment where you will be encouraged to share your ideas and support a number of exciting projects 

You will work with a broad range of staff from across the Trust as well as external stakeholders including ICB Partners

Working for our organisation

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Detailed job description and main responsibilities

  • Act as first point of contact for enquiries relating to Apprenticeships and End Point Assessment.
  • Responsible for liaising with the identified Training Provider to monitor the progression of Apprentices ensuring the Apprentice has achieved the Gateway requirements and is ready for End Point Assessment.
  • Responsible for creating and maintaining accurate records of Apprentices on an Apprenticeship Standard and associated management information in regards to End Point Assessment.
  • Responsible for monitoring the progress of Apprentices undertaking End Point Assessment
  • Responsible for producing statistical information on matters relating to the Apprenticeship Programme Work Experience, and Pre Employment Programmes for the Trusts Levy Oversight Group, Workforce Sub Board, Education, Development and Training Committee, Senior Management and other associated Groups.
  • Responsible for updating the Skills Academy Social Media accounts and creating content using online design tools.
  • Responsible for providing on request information on Apprenticeship End Point Assessment using a variety of methods
  • Responsible for responding to routine correspondence and enquiries in an efficient and effective manner in regards to Apprenticeships, Work Experience, and Pre Employment Programmes.
  • Responsible for maintaining the computerised and manual filing systems.
  • Responsible for updating ESR when Apprentices have successfully completed their Apprenticeship including End Point Assessment.
  • Responsible for the organisation and associated tasks of any meetings required in respect of End Point Assessments liaising with all stakeholders.
  • Responsible for the production and dissemination of minutes associated with meetings, following up on any action points to ensure outcomes are achieved.
  • When requested, carry out all allocated administration relating to the Apprenticeship Programme ensuring that all documentation is fully completed and has the appropriate authorisation.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.


Person specification


Essential criteria
  • Advanced Apprenticeship Level 3 Business and Administration / working towards or equivalent experience


Essential criteria
  • Previous experience of working in an administrative role
Desirable criteria
  • Experience updating Business Social Media Accounts, including Facebook, Instagram, and Twitter


Essential criteria
  • Effective communication/interpersonal skills
  • Ability to organise and prioritise own work load
  • IT skills


Essential criteria
  • Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyInvestors in People: GoldStonewall Health ChampionsMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employerArmed Forces CovenantStep into healthNHS Pastoral CareWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Documents to download

Apply online now

Further details / informal visits contact

Sophie Carter
Job title
Deputy Career Development Manager
Email address
Telephone number
01603 286843