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Apprentice Receptionist/Administrator

Apprenticeships: Apprenticeship

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Apprenticeships: Apprenticeship
Fixed Term Apprenticeship: 12 months
Full time: 37.5 hours per week
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Norfolk and Norwich University Hospital
£138.75 per week
23/01/2019 23:59



**12 month Fixed Term Contract - Apprenticeship **

We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS.  You will develop new skills and knowledge whilst working with an established team gaining valuable work experience and a recognised apprenticeship qualification. 

You will be enrolled with a local education provider and will be required to complete your Business Administration Level 2 Apprenticeship Programme within the duration of the placement.

The Ophthalmology department is one of the busiest in the Trust; we see on average 1700 patients in our clinics each week and treat on average 150 patients per week in our day unit, running clinics over three sites, seven days a week.

As part of the reception team you will be the front line of the administrative team, responsible for receiving patients into the department for their outpatient appointments, compiling patient notes ready for future clinics, receiving incoming patient calls regarding appointment bookings and general queries as well as manning the reception desk at the Central Norwich Eye Clinic based on Grove Road.

Eligibility Criteria: 

All applicants must be:

  • Aged 16+
  • Resident in the UK/EEA for the last three years
  • Must not have a Degree, Level 4 qualification or above
  • Must NOT be in any form of formal government-funded education 

Qualifications and Skills Required:

  • Good general standard of education
  • 4 GCSE’s at Grade D or above (or equivalent) 
  • Good standard of literacy and numeracy
  • Good communication and interpersonal skills
  • Good IT skills 

The NNUH are pleased to be able to offer a variety of challenging apprenticeships. Should you be selected for interview we may wish to discuss with you a range of alternative positions for you to consider.

Full time: 37.5 hours per week. Please be prepared to potentially work evenings and weekends.

Interview date: 18th February 2019.

Open for applications: 9th January 2019

Close for applications: 23rd January 2019

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Apply online now

Further details / informal visits contact

Chelsea Garrett

Administration Manager

01603 288030

If you have problems applying, contact

01603 287578